Patient-centeredness

Innovations

Statewide Campaign Provides Education and Technical Support to City Officials, Leading to Policies That Promote Healthy Behaviors 03/03/13

A statewide campaign provides education and technical support to city officials throughout California, leading many cities to pass policies and resolutions that promote changes in the physical environment that help residents to adopt healthy behaviors.

Statewide Policy and Practice Changes in Childcare Settings Promote Healthy Eating and More Physical Activity in Children 03/02/13

As part of a larger statewide, collaborative initiative targeting four key settings, a pediatric health system promotes policy and practice changes in childcare settings, leading to enhanced provider knowledge, policy changes within childcare centers, and improved health-related behaviors in children.

Health Plan's Comprehensive Strategy Involving Physician Incentives and Targeted Recruitment Enhances Patient Access to Language-Concordant Physicians 03/02/13

A large medical group developed a comprehensive strategy to increase the number of physicians who speak languages other than English in order to improve access for patients with limited English proficiency.

Statewide Policy and Practice Changes Encourage Schools To Promote Behavior Change in Students, Leading to Better Physical Fitness 03/01/13

As part of a larger statewide, collaborative initiative targeting four key settings, a pediatric health system promotes policy and practice changes in schools and school districts, leading to increased efforts to promote healthier behaviors and to improvements in physical fitness among students.

Statewide Policy and Practice Changes Encourage Primary Care Providers To Promote Healthy Eating and Physical Activity in Youth 02/28/13

As part of a larger statewide, collaborative initiative targeting four key settings, a pediatric health system promotes policy and practice changes in primary care, leading to increased support by providers in helping youth adopt healthier behaviors.

Inclusive Policies, Communication Protocols and Ongoing Training Lead to Culturally Competent Care for Lesbian, Gay, Bisexual, and Transgender Patients 02/27/13

A medical center implemented new policies, systems, communication protocols and training programs to serve lesbian, gay, bisexual, and transgender patients, leading to more equitable, culturally competent care.

Personal Health Record Generates Little Use, Has no Impact on Blood Pressure Control; Utilization; or Patient Activation, Empowerment, and Satisfaction 02/27/13

A personal health record for hypertensive patients to monitor blood pressure and other health data had no impact on blood pressure control; health services utilization; and patient activation, empowerment, and satisfaction.

Statewide, All-Payer Financial Incentives Tied to Process, Patient Experience, and Outcomes Measures Lead to Better and Less Variable Hospital Performance 02/26/13

A statewide, all-payer initiative creates financial incentives tied to hospital performance on process, patient experience, and outcomes measures, leading to better and less variable performance.

Self-Directed Budget Enhances Access to Home Health and Other Needed Services, Resulting in Fewer Unmet Needs, Better Health Outcomes, and High Satisfaction for Medicaid Beneficiaries 02/22/13

A program known as Cash & Counseling gives Medicaid enrollees a monthly allowance for home care and related services that they can spend at their own discretion, leading to enhanced access to services, fewer unmet needs, improved health outcomes, and high levels of beneficiary satisfaction.

School-Based Health Centers Enhance Access to Mental Health Services for Adolescents, Particularly African-American and Hispanic Males 02/21/13

Connecticut's 78 school-based health centers offer a broad array of confidential mental health services to elementary, middle, and high school students co-located with traditional primary and acute medical services. The school-based centers have enhanced access to mental health services and generated high levels of satisfaction for students (particularly African-American and Hispanic males), and have led to less missed class time.

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