Patient-centeredness

Innovations

Rooftop Garden Provides Healing Environment, Enhancing Recovery for Rehabilitation Hospital Patients 06/23/08

A rehabilitation hospital constructed a 10,000-square-foot, rooftop healing garden that serves as a place for therapeutic activities and for patients, family members, and staff to spend free time.

Online Tools and Services Activate Plan Enrollees and Engage Them in Their Care, Enhance Efficiency, and Improve Satisfaction and Retention 06/22/08

An array of Web-based, interactive tools and services, including an online, shared health record, empowers health plan enrollees to take greater responsibility for their health and health care.

Coping Skills Training Helps Adolescents Improve Quality of Life and Ability to Manage Their Diabetes 06/19/08

A coping skills training program for adolescents with type 1 diabetes teaches communication and social problem-solving skills, leading to better disease management skills and blood glucose control.

Community-Based Volunteer Program Postpones or Avoids Nursing Home Admissions Among Neighborhood Seniors, Saving Millions of Dollars 06/14/08

The Payne-Phalen Living at Home/Block Nurse Program is a community-based program that provides medical and social services to neighborhood seniors, enabling them to live at home rather than in a nursing home.

Automated Clinician Prompts and Referrals Facilitate Access to Counseling Services, Leading to Positive Behavior Changes Among Patients 06/13/08

Automated clinician prompts and referrals facilitates access to behavior counseling, leading to improved behaviors related to diet and exercise and higher quit rates among smokers.

Diabetes Education Program in Health Center Waiting Room Improves Health Literacy 06/11/08

Lincoln Medical and Mental Health Center implemented a diabetes education program in the waiting room to improve patients' health literacy and self-management skills.

Revised Consent Process Based on Customized, Easy-to-Understand Form Enhances Patient Understanding and Decisionmaking for Cardiac Catheterization 06/09/08

The Mid America Heart Institute of Saint Luke's Hospital developed a customized consent process based on a computer-generated consent form for cardiac catheterization and related interventional procedures.

Weekly Group Storytelling Enhances Verbal Skills, Encourages Positive Behavior Change, and Reduces Confusion in Patients With Alzheimer's Disease and Related Dementia 06/09/08

The Timeslips program uses group storytelling to enhance the lives of people with Alzheimer's disease and related dementia.

Weekly Group Classes Lead to Significant Weight Loss and High Levels of Satisfaction Among Low-Income, Racial and Ethnic Minorities 06/06/08

Health Not Cosmetics is a lifestyle modification program administered by medical students that includes educational classes, group training, and individual sessions; the program targets overweight and obese inner-city residents, many of whom are racial and ethnic minorities living in poverty.

Emergency Department Tracks and Streamlines Patient and Staff Flow, Leading to Shorter Treatment Time, Fewer Walkouts, and Higher Patient Satisfaction 06/06/08

Albert Einstein Medical Center uses a patient and workflow management process to improve communication and workflow in the emergency department, leading to shorter length of stay, fewer walkouts and diversions, and higher patient satisfaction.

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