Patient-centeredness

Innovations

Community-Driven Clinic for Refugee Women Enhances Access to Comprehensive, Culturally Sensitive Care Across the Reproductive Life Span 11/13/12

An Arizona clinic for women refugees provides comprehensive, culturally sensitive care across the reproductive life span, leading to enhanced access to services, high patient satisfaction, greater awareness of breast cancer and mammography, and better planning for childbirth.

Community-Based Oncology Practice Redesigns Processes Based on Patient-Centered Medical Home Model To Enhance Access, Improve Quality, and Reduce Costs 11/12/12

A community-based oncology practice's patient-centered medical home model features oncology-specific information technology, a standardized assessment, multidisciplinary care plan, patient navigators, telephone triage line, patient education and engagement, and ongoing performance monitoring, leading to improvements in access, quality, and costs.

Computer-Based Screening and Education on Partner Violence Does Not Improve Health or Reduce Recurrent Abuse Among Female Primary Care Patients 11/05/12

Private, computer-based screening and education in primary care clinics have no impact on key metrics for female victims of partner violence, including quality of life and likelihood of recurring abuse.

Assessment Tool Helps Clinicians Understand and Address Quality-of-Life Concerns for Those With Diabetes, Generating Positive Feedback From Clinicians and Patients 11/01/12

Before seeing their provider, patients with diabetes complete an easy-to-use assessment tool that helps identify and address their biggest quality-of-life concerns, generating overwhelmingly positive feedback from patients and clinicians.

Free Skin Cancer Screening and Education at Beaches and Other Outdoor Venues Identify Many With Suspected Cancer, Enhance Knowledge of Protective Strategies 10/29/12

Local organizations and volunteers provide free skin cancer education and screenings at beaches and other outdoor venues each summer, enhancing access to these services for thousands of at-risk individuals, identifying many with suspected cancer, and increasing knowledge about strategies to reduce the risk of skin cancer.

Automated Calls Followed by Mailed Kits Significantly Increase Colorectal Cancer Screening Rate in Those Overdue for Testing 10/16/12

Health plan members due for colorectal cancer screening and at low risk for the disease receive an automated educational call and a test kit to compete at home and return by mail, leading to a fourfold increase in the likelihood of screening in this hard-to-reach population.
 

State Legislation Supports Professional Development of Community Health Workers, Leading to Greater Professional Recognition, Enhancements in Training, and Funding 10/15/12

An alliance of government and not-for-profit agencies aided the passage of various legislative provisions in Massachusetts designed to create a more stable, systemic role for community health workers, leading to greater professional recognition, an expanded workforce and training infrastructure, and increased funding of services.

Primary Care Patients Use Interactive Preventive Health Record Integrated With Electronic Health Record, Leading to Enhanced Provision of Preventive Services 10/12/12

Patients track preventive health needs, complete health risk assessments, and obtain educational information through an online interactive health record integrated with their practice's electronic health record, leading to improvements in the provision of preventive care.

Text Messages to Parents Increase Influenza Immunization Rate for Low-Income, Minority Children 10/04/12

A series of automated text messages to predominantly low-income, Latino parents about influenza and the importance of influenza vaccines leads to a small but meaningful increase in the percentage of children vaccinated.

Engaging Room Design and Distraction Techniques Comfort Pediatric Radiology Patients, Leading to Less Need for Sedation, Shorter Wait Times, Higher Satisfaction 09/28/12

A pediatric radiology department uses theme-based room designs, multisensory distractions, and age-appropriate interactions and techniques to engage and distract young patients, leading to significantly less use of sedation, shorter scheduling lead times, increased throughput, and higher parent and staff satisfaction.

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