Equity

Innovations

Revised Processes Related to Daily Opening Reduce Wait Times and Enhance Patient Satisfaction at Two Urban Clinics 03/16/08

Reformed first-hour operational processes at two clinic sites reduced wait times, increased patient satisfaction, and improved patient–provider interactions.

Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients 02/26/08

A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.

Comprehensive, Shelter-Based Clinic Enhances Access to Oral Health Services for Homeless in Los Angeles 02/26/08

A collaborative partnership between the University of Southern California School of Dentistry, Union Rescue Mission shelter, and other community stakeholders has led to free, comprehensive dental services available to homeless individuals in the Skid Row area of Los Angeles.

Onsite Care Teams Enhance Access to Medical and Mental Health/Substance Abuse Services for Homeless Individuals 02/26/08

Penobscot Community Health Center provides onsite services at a community health clinic, with psychiatric and medical professionals offering primary care, disease management, mental health, and substance abuse services, along with referrals to additional mental health and other specialty services that may be needed.

Practice-Based Teams of Clinicians and Development Experts Enhance Access to Care and Improve Parenting Skills and Knowledge Among Children and Their Families 02/25/08

Healthy Steps for Young Children (Healthy Steps) is a national initiative that encourages use of clinician-childhood development expert teams in physician offices to promote the use of timely preventive care; parent education and support; and other interventions to address the physical, emotional, and intellectual development of children from birth to age 3.

Weight Management Program That Incorporates Mental Health and Chronic Disease Education and Screening Targets Low-Income Hispanic Children 02/25/08

The Lutheran Family Health Centers Network, in collaboration with its school-based health program at PS 24 in Brooklyn, NY, has developed a program known as Healthy Body/Healthy Mind (or Cuerpo Sano/Mente Sana in Spanish).

Community-Wide Collaboration Provides School-Based Mental Health Services to Students and Families in Impoverished, High-Crime, Urban Neighborhoods 02/25/08

A child mental health agency, the Boston Public Schools, and several other urban community service agencies have joined together to provide school-based mental health and other support services to students and their families living in neighborhoods plagued by poverty and crime.

Remote Assessment and Treatment via Telemedicine Combined With Onsite Case Management Enhance Access to Mental Health Services for Low-Income and Minority Students 02/25/08

In collaboration with several community partners, the University of Texas Medical Branch provides remote mental health assessment and treatment services via videoconferencing technology and onsite case management to low-income, minority, and other students and parents in seven school-based primary care clinics in the Galveston Independent School District.

Advanced Practice Nurse-Mental Health Provider Partnership Enhances Access and Improves Health Outcomes for Those With Severe Mental Illness 02/25/08

Advanced practice nurses provide primary, preventive, and mental health care to individuals with severe mental illness, leading to improvements in health outcomes.

Lay Health Advisors Help Urban American Indian Women Overcome Barriers to Breast Cancer Screening 02/25/08

Using culturally competent and respectful methods of recruitment and advocacy, the Native Sisters program uses lay health advisers to provide American Indian women living in urban areas with breast cancer education, advocacy, and support, leading to enhanced access to screening services.

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