Equity

Innovations

Revised Processes Related to Daily Opening Reduce Wait Times and Enhance Patient Satisfaction at Two Urban Clinics 03/16/08

Reformed first-hour operational processes at two clinic sites reduced wait times, increased patient satisfaction, and improved patient–provider interactions.

Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients 02/26/08

A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.

Comprehensive, Shelter-Based Clinic Enhances Access to Oral Health Services for Homeless in Los Angeles 02/26/08

A collaborative partnership between the University of Southern California School of Dentistry, Union Rescue Mission shelter, and other community stakeholders has led to free, comprehensive dental services available to homeless individuals in the Skid Row area of Los Angeles.

Onsite Care Teams Enhance Access to Medical and Mental Health/Substance Abuse Services for Homeless Individuals 02/26/08

Penobscot Community Health Center provides onsite services at a community health clinic, with psychiatric and medical professionals offering primary care, disease management, mental health, and substance abuse services, along with referrals to additional mental health and other specialty services that may be needed.

Advanced Practice Nurse-Mental Health Provider Partnership Enhances Access and Improves Health Outcomes for Those With Severe Mental Illness 02/25/08

Advanced practice nurses provide primary, preventive, and mental health care to individuals with severe mental illness, leading to improvements in health outcomes.

Lay Health Advisors Help Urban American Indian Women Overcome Barriers to Breast Cancer Screening 02/25/08

Using culturally competent and respectful methods of recruitment and advocacy, the Native Sisters program uses lay health advisers to provide American Indian women living in urban areas with breast cancer education, advocacy, and support, leading to enhanced access to screening services.

Nurse Home Visitation Program Reduces Readmissions, Emergency Department Visits, Child Abuse, and Foster Home Placements for Medically Fragile Infants 02/25/08

Bridge to the Future provides nursing home visits to low-income families with medically fragile infants who have been discharged from the neonatal intensive care unit, thus ensuring a smooth transition to long-term care in the home.

Outdoor Experiential Youth Development Program Reduces Substance Use and Related Problems Among American Indian Adolescents 02/25/08

Project Venture is an outdoor experiential youth development program designed to prevent substance abuse and related problems among American Indian youth, including high-risk youth.

Mobile Outreach Program Enhances Access to Culturally Competent Dental, Mental, and Physical Health Care Services for Underserved, Uninsured Immigrants 02/25/08

The Salud Mobile Outreach Program provides medical and dental care, referrals, and patient education, primarily in rural areas, to Mexican immigrants, many of whom are poor, uninsured, and monolingual with limited education.

Faith Community Nurses Work With Local, Trusted Organizations to Enhance Access to Primary and Preventive Care for Low-Income Individuals in Los Angeles 02/25/08

Faith community nurses provide case management, consultation, health education, screenings, and basic care at little or no cost to low-income, uninsured/underinsured individuals.

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