Efficiency

Innovations

Six Sigma-Inspired Workflow Redesign Enhances Access to Care and Increases Patient Satisfaction, Visits, and Revenues in Obstetrics and Gynecology Residency Clinic 02/25/08

A hospital's obstetrics and gynecology residency training clinic used Six Sigma methodologies to identify and address inefficiencies in workflow.

Field-Based Outreach Workers Facilitate Access to Health Care and Social Services for Underserved Individuals in Rural Areas 02/25/08

Rural and Urban Access to Health, an integrated network of field-based workers, connects vulnerable populations to health, human, and social services in nine largely rural counties in central Indiana.

Weight Management Program That Incorporates Mental Health and Chronic Disease Education and Screening Targets Low-Income Hispanic Children 02/25/08

The Lutheran Family Health Centers Network, in collaboration with its school-based health program at PS 24 in Brooklyn, NY, has developed a program known as Healthy Body/Healthy Mind (or Cuerpo Sano/Mente Sana in Spanish).

Remote Assessment and Treatment via Telemedicine Combined With Onsite Case Management Enhance Access to Mental Health Services for Low-Income and Minority Students 02/25/08

In collaboration with several community partners, the University of Texas Medical Branch provides remote mental health assessment and treatment services via videoconferencing technology and onsite case management to low-income, minority, and other students and parents in seven school-based primary care clinics in the Galveston Independent School District.

Supplemental Remote Physician Rounds Lead to Reduced Length of Stay and Readmissions After Laparoscopic Gastric Bypass Surgery 02/22/08

Physicians at Sinai Hospital in Baltimore, MD, conduct periodic, remote bedside rounds to augment regular physician rounds for patients who undergo uncomplicated gastric bypass laparoscopy.

Technology-Enabled Streamlining of Hospital Registration Process Reduces Check-In Times, Waiting Times, and Costs 02/22/08

Heritage Valley Health System streamlined its patient registration process through use of electronic kiosks that its patients use to register and check in for appointments at outpatient clinics and hospitals.

Revamped Scheduling Systems Promote Access, Reduce No-Shows, and Enhance Quality, Patient Satisfaction, and Revenues in Primary Care Practice 02/21/08

A primary care practice revamped its appointment scheduling, tracking, and reminder processes, leading to enhanced access to same-day appointments, reduced no-shows, and increases in the provision of evidence-based care, patient satisfaction, patient volume, and revenues.

Standardized Nursing Terminology and Communication Protocols Lead to Increased Use of Patients' Plan of Care 02/20/08

Standardized plans of care, enabled by the Hands-on Automated Nursing Data System, helps nurses document and communicate patient information, which is particularly critical during patient handoffs.

Process Improvements Based on Lean Principles Reduce Operating Room Foot Traffic, Leading to Reduced Risk of Infection and Enhanced Staff Productivity and Satisfaction 02/20/08

Exempla Lutheran Medical Center used principles adopted from the Lean method of the Toyota Production System to improve patient safety and the overall functioning of the operating room by reducing foot traffic into and out of the surgical suite.

At-Home Palliative Care for Veterans Enhances Medication Adherence and Connections With Families and Providers, While Also Lowering Costs 02/20/08

The Advanced Illness Palliative Care program is a multidisciplinary initiative that provides care management and palliative care to chronically or terminally ill veterans in their homes via telehealth technology.

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