A multidisciplinary team of bilingual providers helps Latino youth and their parents access culturally appropriate resources and coaches the youth to avoid risky behaviors, leading to increased use of birth control, reduced incidence of depression, enhanced overall self-reported health status among youth, and improved communication skills and greater awareness of and comfort with available community resources among parents.
A high school–based clinic added an obstetrics care coordination program to provide pregnant Hmong and African-American students with comprehensive and culturally sensitive prenatal care, education, support, and referrals to community resources. The program has led to increased knowledge and confidence among teens and good birth outcomes.
Trained community health workers accompany members of the Minnesota Deaf community on medical appointments and conduct home visits, leading to improved access to culturally appropriate care, improvements in patient understanding, trust and confidence, and better adherence to recommended care.
Unit-based Limited English Proficiency Patient Family Advocates expand the traditional interpreter role to include patient family education, advocacy, and care coordination, leading to more efficient and productive interpretation services and high levels of patient and provider satisfaction.
A nurse-led program that combines home visits and group counseling reduced risky behaviors and sexually transmitted infections while also improving levels of connectedness to family and school and grades among sexually assaulted or exploited runaway girls.
The Minnesota Complexity Assessment Method is used by clinicians to guide their assessment of potentially complex patients; to identify disease-related, social, and socioeconomic barriers to improved health; and to craft care plans to meet patient needs.
Regions Hospital improved the safety and reliability of labor and delivery care by adopting standardized protocols and processes to guide care, along with strategies to improve communication among providers.
The Improving Health Among Rural Montanans project trains pharmacists and students from various disciplines to administer screening tests and then transports screening equipment to rural and frontier areas so that these professionals can run screening clinics for area residents.
The Mayo Clinic Department of Medicine developed a computer-generated, customized medication education and reminder card for patients discharged on multiple medications; the card was tested as an alternative to the medication discharge worksheet commonly used by nurses at Mayo.
The Mayo Clinic's Department of Medicine establishes and posts estimated discharge dates and times in patients' rooms to facilitate ongoing communication about discharge-related issues between patients/families, physicians, and nurses.