Washington

Innovations

Web-Facilitated Home Monitoring and Ongoing Pharmacist Support Improve Blood Pressure Control in Hypertensive Patients 09/22/08

A patient-centered model of care for controlling hypertension incorporates three elements: education and training on use of an existing Web-based system, home monitoring of blood pressure, and periodic contact from pharmacists to review blood pressure readings and adjust therapy as needed.

Community Health Collaborative Reduces Inappropriate Emergency Department Use by Providing Access to Health Care, Social Support for Low-Income Clients 07/18/08

A community health collaborative helps vulnerable populations secure and retain insurance coverage, access primary care, and connect to a medical home, leading to fewer emergency department visits, higher provider revenues, and high levels of provider satisfaction.

Community Coalition Connects Medical Practices to Community Resources, Leading to Improved Asthma and Diabetes Outcomes in At-Risk Populations 07/18/08

King County Steps to Health connected medical practices to community resources by encouraging organizations to work together to identify common messages, leverage resources, and develop programs for populations at risk for diabetes, asthma, and obesity.

Adult Daycare Program Offers Nursing and Rehabilitative Services, Leading to Improved State of Mind for Low-Income Elders and Disabled Adults 07/11/08

Six adult day health centers provide nursing and rehabilitative services, as well as social programs and activities to elders and other vulnerable adults to maintain and/or improve physical, social, and cognitive functioning, thus avoiding the need for placement in a long-term care facility.

Online Tools and Services Activate Plan Enrollees and Engage Them in Their Care, Enhance Efficiency, and Improve Satisfaction and Retention 06/22/08

An array of Web-based, interactive tools and services, including an online, shared health record, empowers health plan enrollees to take greater responsibility for their health and health care.

Culturally Competent Outreach Programs Increase Cervical Cancer Screening Among Chinese Women 06/18/08

The Chinese Women's Health Project used two approaches to promote cervical cancer screening among Chinese women—mailing Chinese-language written materials to women and home visits by bicultural, trilingual outreach workers.

Priority-Based Hospital Order System Reduces Percentage of "STAT" Orders and Enhances Response Time--Especially for Clinical Results 05/02/08

Swedish Medical Center implemented a new service request system in which physicians and staff requesting services must prioritize the order into one of four categories. The four-category system applies to all hospital orders, including laboratory tests, requests for assistance from personnel, and facility repairs.

Nursing Home "Neighborhoods" Emphasize Dignity and Independence, Leading to Improvements in Resident Health and Quality of Life and Lower Employee Turnover 03/17/08

Providence Mount St. Vincent (known as “The Mount”) developed and implemented a new model for nursing home care in which most residents live in a “neighborhood” of 20 to 23 residents; neighborhoods contain a cluster of private and semiprivate rooms and a large kitchen/dining area that serves as the central gathering spot for meals and activities. The Mount's approach also focuses on giving residents more independence, autonomy, and dignity than in a traditional nursing home, leading to a greater sense of community and a higher quality of life for residents, as well as a better work environment for employees.

Teen Tobacco Prevention Curriculum Is Adapted for Native American and Latino Communities, Leading to Positive Feedback 01/31/08

Teens Against Tobacco Use ™, a peer-to-peer mentorship program designed to educate youth on the dangers of tobacco use, was adapted for the Native American and Latino communities in Washington state.

Group Visits Expand Capacity to Serve Dementia Patients and Caregivers, Result in High Levels of Patient and Provider Satisfaction 01/28/08

Group visits allow substantially more patients with dementia to be served with only a modest increase in clinician time, leading to high levels of patient, caregiver, and provider satisfaction.

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