In 2006, a consortium of 11 hospitals in northeastern Pennsylvania voluntarily agreed to initiate a process to standardize the colors of patient wristbands that identify high-risk clinical situations (e.g., patient allergies). Before the program, Pennsylvania hospitals used many different color schemes, leading to an increased risk of near-misses and medical errors.
Albert Einstein Medical Center uses a patient and workflow management process to improve communication and workflow in the emergency department, leading to shorter length of stay, fewer walkouts and diversions, and higher patient satisfaction.
A children's hospital annually reviews all findings from root cause analysis to identify and address common themes and vulnerabilities, leading to a number of institutionwide changes that have improved patient safety and to better communication about safety issues with organizational leaders.
A rural home health agency formalized oral and written communication processes with physicians, using specific communication tools to ensure that ongoing patient needs are being met; the program led to an increase in the use of home health services and a concomitant decline in inpatient admissions among home health patients.
Guided by a university research team, a 136-bed, not-for-profit nursing home in Pennsylvania implemented a quality improvement program to reduce pressure ulcer incidence. The program included three components: education and tools to increase workers' ability to recognize and prevent pressure ulcers; financial incentives for improved performance; and ongoing performance feedback.
An integrated care program places mental and behavioral health specialists in more than 50 primary care locations to treat patients ages 65 years and older with depression or anxiety and those who engage in risky alcohol use.
The HIV Testing Program provides sexual health education, counseling, and HIV testing to at-risk youth in easy-to-access locations, along with individual counseling for those who test positive, leading to the successful identification and linking to treatment of HIV-positive individuals.
Children's Healthcare of Atlanta developed and implemented a comprehensive skin care program to reduce pressure ulcers in its intensive care units, reducing pressure ulcer incidence by 59 percent.
Heritage Valley Health System streamlined its patient registration process through use of electronic kiosks that its patients use to register and check in for appointments at outpatient clinics and hospitals.
The Gonorrhea Community Action Project was a national, multisite project to design and implement interventions to increase access to and the quality of health care services in communities with high rates of gonorrhea.