Pennsylvania

Innovations

Health Literacy Tutoring Program Enhances Access to Culturally Appropriate Education, Increases Knowledge and Skills Among Health Profession Students and Elder Immigrants 06/30/09

A health literacy tutoring program enhances access to culturally appropriate health education for elder immigrants and increases knowledge and skills among students and elders.

Interactive Kiosks Enhance Access to Health Care Information for Underserved Women, Leading to Increased Motivation to Adopt Healthier Behaviors 06/23/09

Mobile kiosks enhance access to health information for low-income women with limited literacy, leading to increased motivation to adopt healthier behaviors.

Proactive Patient Rounding Reduces Call Light Use and Falls, Eliminates Pressure Ulcers, and Enhances Patient and Staff Satisfaction 03/06/09

Regular nursing rounds conducted throughout day, evening, and overnight shifts substantially reduced call light use and falls, eliminated pressure ulcers, and increased patient and staff satisfaction.

Patient Flow Improvements Eliminate Ambulance Diversions and Reduce Waiting Times for Inpatient Beds 02/25/09

A hospital used a multipronged strategy to reduce delays in patient admission and discharge, eliminating ambulance diversions and reducing waiting times for patients who require inpatient admission.

Inpatient Education and Counseling and Postdischarge Followup Lead to Improved Health for Patients With Diabetes and/or Obesity 10/01/08

The Hospital of the University of Pennsylvania's Transitions in Care program bridges the gap between hospital discharge and outpatient followup care for patients who are obese and/or have diabetes, leading to improvements in physical health status.

Hospital System-Based Changes Enhance Throughput and Meet Increased Demand Without Adding New Facilities 09/19/08

The Lehigh Valley Health Network made systems-based changes to a variety of key processes related to patient throughput, allowing the network to meet increased demand for its services.

Transition "Tickets" Reduce Adverse Events During Patient Transports 09/19/08

An intrahospital transport program, known as Ticket to Ride, standardizes the inpatient transport process by ensuring that critical information accompanies the patient at all times, leading to fewer off-unit adverse events.

Independent Educators Give Clinicians Unbiased Information About Brand Name and Generic Drugs, Leading to Lower Costs and High Levels of Physician Satisfaction 08/18/08

Drug education consultants meet one-on-one with high-volume prescribers, providing objective evaluations of which generic or brand name drugs are most effective for six common conditions.

Culturally Competent Outreach, Services, and Education Improve Access to Insurance, Primary Care, and Immunizations for Hispanic and Portuguese Children 07/25/08

Salud Para Niños provides low-cost (and on some occasions free), culturally competent outreach, primary care, insurance assistance, and education to Spanish- and Portuguese-speaking children in southwestern Pennsylvania.

Multidisciplinary Family Clinic Increases Access to Care for Inner-City Residents, Leading to Improved Outcomes and High Patient Satisfaction 07/11/08

To meet the needs of the surrounding community, 11th Street Family Health Services of Drexel University employs a multidisciplinary model of care, offering residents a wide variety of health and wellness services regardless of their ability to pay.

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