SexInfo provided free basic information and referrals for inperson health consultations to at-risk youth in San Francisco via an opt-in text-messaging service.
Using the Pathways model, Access El Dorado helps low-income families navigate the health care system, obtain health information, and access appropriate medical and mental health services, leading to fewer emergency department visits.
A home-based model of palliative care uses an interdisciplinary team of providers to manage symptoms and pain, provide emotional and spiritual support, and educate patients and family members about changes in the patient's condition.
A community partnership developed culturally appropriate outreach and education, leading to enhanced access to breast cancer screening and earlier detection of the disease in African-American and Hispanic women.
Targeted educational initiatives, including videos on cancer education and a fellowship program on American Sign Language and the deaf culture, increase the knowledge of patients who are deaf or hard of hearing, and improve the cultural competency of providers.
Kaiser Permanente Northern California's Family Violence Prevention Program seeks to improve the identification, prevention, and treatment of domestic violence through a coordinated “systems model” approach, which includes a supportive environment that encourages disclosure of domestic violence to providers, routine screening of high-risk patients, referrals to onsite and community mental health services, and linkages to community resources.
A community-based collaboration enhanced access to a safe and caring network of health, legal, and social services for lesbian, gay, bisexual, and transgender seniors in San Diego County, leading to better mental health and an increased willingness to disclose sexual orientation to providers and others.
The West Los Angeles Healthcare Center implemented a program to improve nurses' and patients' awareness and reporting of medication allergies and adverse drug reactions. Key program elements include a training module for nurses, educational brochures for patients, and distribution of an allergy/adverse drug reaction questionnaire to patients.
Project Dulce enhances diabetes care for underserved individuals by connecting primary care physicians with a team of bilingual, culturally competent professionals who are specially trained in techniques for managing diabetes, including case management, patient education and counseling, and diabetes self-management.
Molina Healthcare, a Medicaid managed care organization, instituted a 24-hour bilingual advice line to address the health and language needs of its low-income, Spanish-speaking members; the program helped members make wiser choices, leading to fewer emergency department visits and significant cost savings.