Primary care

Innovations

Community Partnerships and Provider Training Increase Service Capacity and Access to Long-Term Treatment for Individuals With Heroin Addiction 02/13/08

Community partnerships and provider training increase service capacity and access to long-term treatment for individuals addicted to heroin.

Multifaceted Program Helps Pediatricians Screen for Maternal Depression and Assess Infant Crying and Toilet Training, Enhancing Their Ability To Prevent, Identify, and Address Cases of Potential Child Abuse 02/08/08

A multifaceted program called Practicing Safety helps pediatricians become more effective in screening for potential child abuse and providing support and other services to prevent such abuse.

Adoption of Rapid Cycle Improvement Process From Toyota Increases Efficiency and Productivity at Community Health Clinics 02/08/08

Community clinics use the Toyota “Lean” rapid cycle process improvement system to enhance efficiency and productivity, leading to a significant increase in revenues.

Technology-Enabled Reengineering of Referral Intake Process and Case Management System Significantly Improves Field Nurses' Ability To Serve At-Risk Families 01/31/08

The County of San Diego Health and Human Services Agency implemented a Mobile Remote Workforce project to increase the amount of time field nurses in the agency's public health nurse home visitation program can spend providing direct services to at-risk families.

Employer-Based Telephone Screening, Outreach, and Care Management for Depressed Workers Improves Clinical and Workplace Outcomes 01/31/08

An employer-based intervention to systematically screen workers for depression; provide telephonic outreach for needs assessment, monitoring, and support; and conduct telephonic psychotherapy demonstrated significantly improved clinical and workplace outcomes.

Medical Group Improves Efficiency and Communication With Patients Through the Use of an Online Portal 01/30/08

Patients at Dartmouth-Hitchcock Clinic have increased access to their electronic medical record and they may communicate with providers via a secure Web messaging system through an online portal.

Automated Pharmacy Alerts Followed by Pharmacist-Physician Collaboration Reduce Inappropriate Prescriptions Among Elderly Outpatients 01/28/08

Kaiser Permanente Colorado developed a computerized alert system to notify pharmacists when elderly patients are prescribed potentially inappropriate medications; alerted pharmacists consult with the physicians to discuss the prescription, leading to a reduction in inappropriate prescribing.

E-Mail and Telephone Contact Replaces Most Patient Visits in Primary Care Practice, Leads to More Engaged Patients and Time Savings for Physicians 01/28/08

GreenField Health in Portland, OR, uses e-mail and telephone communications for the majority of patient contacts, thus saving physician time and freeing up capacity to serve patients who need inperson care more quickly.

Practice Enhancement Assistants Improve Quality of Care in Primary Care Practices 01/25/08

Practice enhancement assistants improve patient care through practice audits and feedback, staff training, sharing of innovative ideas, and support in the development of systems and infrastructure.

Public Health-Led Disease Management Programs Improve Outcomes for Individuals With Diabetes and Children With Asthma 01/25/08

A county health department implemented disease management programs for uninsured and underinsured, low-income diabetes, asthma, and heart failure patients, leading to improved outcomes.

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