Hospital inpatient—hospital type
The Mayo Clinic's Department of Medicine establishes and posts estimated discharge dates and times in patients' rooms to facilitate ongoing communication about discharge-related issues between patients/families, physicians, and nurses.
The Video Medical Interpreting program uses a videoconferencing system to allow offsite interpreters to provide in-depth, culturally sensitive medical interpretation services to Spanish-speaking patients with limited English proficiency in rural locations.
The Promoting Health in Teens and Kids weight management program offers culturally sensitive group education intervention for obese children and their parents that addresses behavioral changes related to physical activity and nutrition, along with families' economic challenges that might make weight management difficult for children.
In 2006, a consortium of 11 hospitals in northeastern Pennsylvania voluntarily agreed to initiate a process to standardize the colors of patient wristbands that identify high-risk clinical situations (e.g., patient allergies). Before the program, Pennsylvania hospitals used many different color schemes, leading to an increased risk of near-misses and medical errors.
A rehabilitation hospital constructed a 10,000-square-foot, rooftop healing garden that serves as a place for therapeutic activities and for patients, family members, and staff to spend free time.
The Mid America Heart Institute of Saint Luke's Hospital developed a customized consent process based on a computer-generated consent form for cardiac catheterization and related interventional procedures.
Albert Einstein Medical Center uses a patient and workflow management process to improve communication and workflow in the emergency department, leading to shorter length of stay, fewer walkouts and diversions, and higher patient satisfaction.
To reduce surgical site infections, Decatur Memorial Hospital used Six-Sigma techniques to review and standardize workflow processes for surgical patients throughout their hospital stay, with a focus on increasing adherence to evidence-based protocols related to antibiotics.
The Medical Language Interpretive Services program in Grady Health System uses a multipronged approach to increase staffing and the hospital's capacity to provide interpretation services to meet the needs of patients with low English proficiency.
Contra Costa Health Services launched a medication reconciliation process at its county-owned hospital based on Institute for Healthcare Improvement concepts for redesigning work to achieve a high degree of reliability. The institution uses a process in which providers, pharmacy, and nursing staff have standardized, easy-to-understand, and easy-to-execute roles related to medication reconciliation.