Race and ethnicity
A resident education clinic implemented a multifaceted medical home for children with complex chronic conditions, leading to a significant reduction in emergency department visits and high levels of patient/family satisfaction.
Culturally competent parent mentors helped families better understand and care for their children's asthma through home visits, monthly telephone calls, and inperson meetings, leading to reductions in wheezing, exacerbations, missed school and parental work days, and emergency department visits.
A multidisciplinary team of bilingual providers helps Latino youth and their parents access culturally appropriate resources and coaches the youth to avoid risky behaviors, leading to increased use of birth control, reduced incidence of depression, enhanced overall self-reported health status among youth, and improved communication skills and greater awareness of and comfort with available community resources among parents.
A health center combines Western and traditional Southeast Asian medicine to better serve a large Southeast Asian population, leading to enhanced access to care, more setting of goals related to self-management of chronic disease, improved mental health and diabetes outcomes, and high levels of patient satisfaction.
A high school–based clinic added an obstetrics care coordination program to provide pregnant Hmong and African-American students with comprehensive and culturally sensitive prenatal care, education, support, and referrals to community resources. The program has led to increased knowledge and confidence among teens and good birth outcomes.
Nursing students provide free doula care to underserved women, leading to fewer preterm births, low birthweight babies, and cesarean sections, and generating high levels of patient satisfaction.
A monthly clinic provides culturally competent cancer screening and educational information to rural, low-income Hispanic women over the age of 40 years, leading to enhanced access to such screenings and to increased use of primary care.
Care managers working with low-income patients with severe mental illness in a community mental health clinic enhanced access to recommended preventive, primary, and specialty medical services, leading to the diagnosis of previously undetected conditions and improved physical and mental health.
Unit-based Limited English Proficiency Patient Family Advocates expand the traditional interpreter role to include patient family education, advocacy, and care coordination, leading to more efficient and productive interpretation services and high levels of patient and provider satisfaction.
Hmong spiritual healers (shamans) conduct healing ceremonies for hospitalized Hmong patients, leading to fewer cultural misunderstandings and conflicts and increased patient satisfaction.