Race and ethnicity

Innovations

Community Partnership Uses Lay Health Advisers to Reduce Chronic Disease Risk Factors, Leading to Improvements in Lifestyle and Health in Low-Income African Americans 08/15/10

A primary care center, county health department, community organizations, and lay health advisers jointly developed and implemented various activities to reduce risk factors for cardiovascular disease and diabetes in a low-income, largely African-American population, leading to improvements in health-related behaviors and better health.

Recreation "Prescriptions" Increase Use of Free Community Exercise Programs by Low-Income Patients Who Are Overweight or Obese 08/09/10

Physicians working in underserved areas use preprinted “prescription pads” to increase use of free community recreational activities and resources by overweight and obese patients, with the goal of helping them achieve a more healthy weight.

Health Clinics and Community Organization Coordinate Outreach Workers To Educate and Support Farm Workers, Leading to Healthier Behaviors and Higher Satisfaction 07/26/10

Outreach workers from two community-based organizations coordinate efforts to support Mexican farm workers in navigating the health care system and enhancing their health. The program led to more physical activity, better dietary habits, and higher satisfaction.

Care "Pathway" Connects Pregnant Substance Abusers to Medical and Other Services, Supporting Birth of Babies with Viable Weights Who Are Free of Illicit Substances 07/21/10

A care “pathway” helps pregnant substance abusers obtain health insurance, obstetrics care, substance abuse counseling, and other services, allowing the vast majority of these women to give birth to babies with viable birth weight who are free of illicit substances.

Culturally Appropriate Education and Social Support Helps Chinese Immigrants With Diabetes Improve Knowledge, Self-Management Confidence, and Blood Glucose Control 06/27/10

Culturally and linguistically appropriate education and emotional support to low-income monolingual Chinese immigrants leads to improved knowledge and better blood glucose control in a pilot test of diabetes patients. Based on the success of this pilot, the program has been expanded to serve those with coronary artery disease and congestive heart failure as well.

Six-Month Weight Management Program for African-American Women Church Congregants Improves Behaviors, Blood Pressure, and Body Mass Index 06/24/10

With the support of the Ministerial Alliance and local churches, a collaboration between an integrated health system and the YMCA offered a 6-month program combining exercise classes, nutrition and wellness programs, incentives, and case management support, leading to improved exercise and eating habits and lower blood pressure and body mass index among overweight and obese African-American women.

Hospital Provides Non-English-Speaking Patients With Recording of Discharge Instructions in Native Language, Leading to Improved Comprehension and High Satisfaction 06/10/10

A hospital makes a telephone-based recording of discharge instructions available to non–English-speaking and low-literacy patients in their native language, leading to improved comprehension of discharge instructions and high levels of patient/family satisfaction.

Insurer's Multifaceted Approach Facilitates Cultural and Linguistic Match Between Patient and Mental Health Provider, Leading to Higher Member Satisfaction 06/08/10

CIGNA uses a multifaceted approach to facilitate culturally appropriate behavioral health care for members, including the matching of patients to providers who meet desired characteristics; the program enhanced the diversity of the behavioral health practitioner network and increased member satisfaction.

Capitated Health Center Uses Health Coaches to Manage Chronic Illnesses, Leading to Improved Clinical Outcomes 05/12/10

Trained, bilingual medical assistants in a capitated health center serve as health coaches to chronically ill (often diabetic) patients of similar ethnic or racial backgrounds, leading to better disease management and clinical outcomes for those with diabetes, very positive feedback from patients and center staff, and low turnover among medical assistants and coaches.

Language Concordant Health Coaches Team with Residents to Help Improve Patients' Self Care Skills, Leading to Better Diabetes Management 05/05/10

Language-concordant health coaches team with residents to improve the self-management skills of patients who have limited English proficiency and health literacy, leading to improvements in the management, documentation, treatment, and clinical outcomes of patients with diabetes.

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