Skip Navigation
All Issues >

What's New | March 17, 2010

Delivering Culturally Competent Care
Health care services that respect and respond to diverse patients' health beliefs, practices, and cultural and linguistic needs can produce positive health outcomes and reduce health disparities.

The Health and Human Services Office of Minority Health has established national standards for culturally and linguistically appropriate services.  Health care organizations receiving federal funding are required to meet the linguistic standards, and national, federal, and state accrediting agencies are encouraged to mandate the cultural competence standards.

The featured Innovations show how three programs implemented cultural and/or linguistic services to meet the needs of diverse patient populations.

The featured QualityTools provide several practical resources to develop health care services for diverse patient groups.
Featured Innovations:
Featured QualityTools:

 Latino Nutrition Coalition Resources
Developed by Latino Nutrition Coalition

 Multicultural Health Care: A Quality Improvement Guide
Developed by Lilly USA, LLC; National Committee for Quality Assurance

 One Size Does Not Fit All: Meeting the Health Care Needs of Diverse Populations
Developed by The Joint Commission

View Other Issues
Also in This Issue:
Innovations >
QualityTools >

 Chronic Disease Cost Calculator
Developed by Centers for Disease Control and Prevention; RTI International

 Health Information in Multiple Languages
Developed by National Library of Medicine

 Help for Smokers and Other Tobacco Users: Quit Smoking
Developed by Agency for Healthcare Research and Quality; U.S. Public Health Service

 Tools to Address Disparities in Health: Data as Building Blocks for Change
Developed by America's Health Insurance Plans