What's New | October 13, 2008
This issue focuses on cultural competence, which embraces the principles of equal access and non-discriminatory practices in service delivery. Cultural competence is achieved by identifying and understanding the needs and help-seeking behaviors of individuals and families, according to the National Center for Cultural Competence.
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The featured innovations describe health care programs that provided culturally and linguistically appropriate outreach and services to diverse patients.
The featured QualityTools provide materials that organizations can use to assess and improve their cultural competence.
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