Computerized, Multilingual Visual Medication Schedule and Teach-Back Protocols Improve Anticoagulation Control for Low-Literacy Patients
A randomized clinical trial at San Francisco General Hospital used visual medication schedules and brief teach-back protocols in English, Spanish, and Cantonese to improve anticoagulant control among low-literacy patients in the public hospital's anticoagulation clinic.
Medical "Extensivists" Care for High-Acuity Patients Across Settings, Leading to Reduced Hospital Use
A Medicare Advantage plan uses employed "extensivists" who perform traditional hospitalist functions for a smaller-than-average caseload of patients, and then continue to follow and care for these patients after discharge until their condition becomes stabilized, leading to low length of stay and fewer readmissions.
Multidisciplinary Team Brings Palliative Care to Rural Patients, Leading to Improved Symptom Management and High Levels of Satisfaction
A palliative care program brings holistic physical, spiritual, and psychosocial support and care to patients in rural areas in their setting of choice, leading to improved symptom management and high levels of patient and provider satisfaction.
Standardized Contact Process Based on Individual Physician Preferences Saves Nurses Significant Time When Trying to Reach Doctors
St. Rita’s Medical Center uses a system based on individualized physician preferences that allows nurses to contact physicians at any time of day by making only one phone call, leading to significant time savings.
Provider Training, Standardized Protocol, and Onsite Specialists Improve Diagnosis and Treatment of Depression in Older Adults in Rural Sites
A multifaceted intervention that included education and training, use of a standardized protocol, and designation of an onsite specialist improved the diagnosis and treatment of depression in older adults in rural settings.
Show Innovation Attempts
Show Policy Profiles
Taking Charge of Your Healthcare: Your Path to Being an Empowered Patient
Health care providers can use this toolkit during hospital discharge to help patients leave the hospital with confidence. It includes the tools and information patients need to make a smooth transition to their next destination.
10 Patient Safety Tips for Hospitals
This 2-page fact sheet provides 10 tips that hospitals can implement to improve patient safety, based on findings from patient safety projects sponsored by the Agency for Healthcare Research and Quality since 2001.
Advance Care Planning: Preferences for Care at the End of Life
This report, which presents findings from research funded by the Agency for Healthcare Research and Quality, can help health care professionals offer end-of-life care based on preferences held by the majority of patients under similar circumstances.
AHRQ Quality Indicators™ Toolkit for Hospitals
This toolkit is designed to help hospitals understand the Quality Indicators (QIs) from the Agency for Healthcare Research and Quality (AHRQ), and support the use of QIs to successfully improve quality and patient safety.
Becoming a High Reliability Organization: Operational Advice for Hospital Leaders
This document is written for hospital leaders interested in providing safer and higher quality care. It presents the thoughts, successes, and failures of hospital leaders who have used concepts of high reliability to make patient care better.