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How To Display Comparative Information That People Can Understand and Use


This report, for health care professionals and community leaders, provides approaches to make the display of quality information more useful and relevant to health care consumers. It can be used to evaluate the display strategies in a report; explore an array of display strategies that can improve the clarity and usability of comparative quality information; and identify the strategies to help communicate more effectively with consumers, which is a first step toward being more actively involved in health care.

    The guide is organized into the following sections:

    • What you will find here
    • Why does “good” reporting matter?
    • What’s so hard about displaying information on health care quality?
    • What can you do? An overview of recommended display strategies
    • What’s the bottom line?
    • Where you can learn more
    Links to the Tool:
    This tool is available at:
    The PDF version of this tool is available at: (If you don't have the software to open this PDF, download free Adobe Acrobat ReaderĀ® software External Web Site Policy.)


    American Institutes for Research; Robert Wood Johnson Foundation

    Funding Sources

    Robert Wood Johnson Foundation

    QualityTool Topic

    benchmarking/comparative data


    • Release Date: 07/2010
    • Original Summary: 05/2011
    Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
    QualityTool Classification
    IOM Domains of Quality:
    QualityTool Topic:

    Last updated: November 23, 2011.