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Patient Safety Through Teamwork and Communication Toolkit


The Patient Safety Through Teamwork and Communication Toolkit helps providers improve communication skills to improve patient safety. 

This toolkit contains the following:
  • The education guide provides a plan for the education and integration of communication and teamwork factors into clinical practice and includes the following subsections:
    • Teaching resources
      • Fast talks
      • Champion role
      • SBAR (situation-background-assessment-recommendation) communication forms
      • Visual reminders
      • PowerPoint presentation
      • Web-based training
    • Education concepts
      • Structured communication
      • Psychological safety and assertion
      • Critical language
  • The communication tools section provides a description for each of the following tools along with provisions for implementation:
    • Multidisciplinary rounding
    • Huddles
    • Rapid response and escalation
    • Structured communication


Denver Health

Funding Sources

Agency for Healthcare Research and Quality

QualityTool Topic

patient/medication safety


  • Release Date: 01/2007
  • Original Summary: 12/2007
Disclaimer: The inclusion of a tool in the Innovations Exchange does not constitute or imply an endorsement by the U.S. Department of Health and Human Services, the Agency for Healthcare Research and Quality or Westat of the tool or of the submitter or developer of the tool. Read more.
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Last updated: April 25, 2008.