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QualityTool

Patient Safety Through Teamwork and Communication Toolkit


Description

The Patient Safety Through Teamwork and Communication Toolkit helps providers improve communication skills to improve patient safety. 

This toolkit contains the following:
  • The education guide provides a plan for the education and integration of communication and teamwork factors into clinical practice and includes the following subsections:
    • Teaching resources
      • Fast talks
      • Champion role
      • SBAR (situation-background-assessment-recommendation) communication forms
      • Visual reminders
      • PowerPoint presentation
      • Web-based training
    • Education concepts
      • Structured communication
      • Psychological safety and assertion
      • Critical language
  • The communication tools section provides a description for each of the following tools along with provisions for implementation:
    • Multidisciplinary rounding
    • Huddles
    • Rapid response and escalation
    • Structured communication

Developer

Denver Health

Funding Sources

Agency for Healthcare Research and Quality


QualityTool Topic

patient/medication safety


History

  • Release Date: 01/2007
  • Original Summary: 12/2007
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Last updated: April 25, 2008.