This workbook helps States improve the quality of home- and community-based programs and supports (HCBS) programs. It will help users understand, design, implement, document, and monitor the components of a quality improvement (QI) process for HCBS programs.
This workbook is arranged into the following chapters:
Centers for Medicare and Medicaid Services
Centers for Medicare and Medicaid Services; U.S. Department of Health and Human Services
Quality improvement strategies
Last updated: April 18, 2012.
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